Philosophy of Care

Philosophy of Care Philosophy of Care

Individuals come to our programs because they have serious problems in “living” – and we work for them. We welcome them for “who they are,” and not “who we would like them to be.”

We believe that our clients’ success ultimately depends on their own belief in themselves. We provide comprehensive services that meet peoples’ needs, while encouraging them to access our services when and how they feel comfortable with their full participation. This helps people take charge of their own lives, developing long-lasting self-sufficiency while building trust in themselves and those providing services, in this case our staff.

Everything we do at Victory Programs stems from our Philosophy of Care which requires that all our services are individualized and client-driven, focusing on client strengths, and supporting clients in establishing individualized goals. In order to provide the most effective services, we utilize the evidence-based techniques of Harm Reduction, Trauma-Informed Care, and Motivational Interviewing.

We focus on what a person is doing “well,” knowing that this approach fosters continued effort, progress, and growth. If a client does something that seems to undermine their goals, we don’t scold, we don’t deny them services. We allow them to try again.

Underlying our Philosophy of Care is what we consider to be common sense: No person who is struggling should be asked to do the hardest thing first (whether that’s stopping substance use, addressing mental health issues, or finding permanent housing and a job), on their own, before they are offered the fundamental support they truly need.

Standards of Excellence

Victory Programs delivers care to individuals in accordance with our “Standards of Excellence.”

  • We Communicate Effectively
  • We Respond with Patience
  • We Respect Boundaries
  • We Use Authority Appropriately
  • We Apply Policies and Procedures in a Fair and Consistent Manner
  • We Respect Confidentiality
  • We Do Not Tolerate Discrimination
  • We Individualize Treatment
  • We are Attentive to Clients’ Needs
  • We Work with Clients from a Strengths-Based Perspective

All services are individualized and person-driven, focus on strengths, and support people in establishing individualized goals. In order to provide the most effective services, we utilize evidence-based techniques such as Motivational Interviewing (MI).

Donate Now!