Hope Under One Roof.

Expanding our proven family supportive housing model to bring community, stability, and hope to Brookline.

Who We Are & What We Are Building

For over 50 years, Victory Programs has opened doors to individuals and families navigating homelessness, substance use disorders, and chronic health conditions.

 

Situated in a highly convenient neighborhood, 16 Williams Street in Brookline offers our families direct, walkable access to public transit, local schools, and essential retail services. By placing families in an amenity-rich community, we provide the vital neighborhood infrastructure they need to build stable, independent futures. This community connection creates a supportive environment where our integrated network of care helps families heal and thrive: safe transitional housing, recovery supports, integrated case management, and family- and child-centered services.

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Support Our Families

Designed for Lasting Family Stability

16 Williams Street replicates our highly successful Portis Family Home in Jamaica Plain, a cornerstone of our investments in preserving family continuity and stability. This program is specifically designed to support mothers in sustained recovery alongside their children as they navigate the complex process of child reunification and the transition into permanent housing. Our program models are grounded in decades of experience serving single-parent households, providing families with the holistic support they need to thrive together.

HOUSING
The Roof That Empowers the Path Forward

Without a fixed address and a safe place to sleep, healing cannot begin. We provide stable, dignified transitional housing that opens the door to independent, vibrant futures for single mothers and their young children. To protect our youngest residents, this critical early window of development is supported by specialized, compassionate care that ensures a healthy, secure start in life.

HEALTH
The Nourishment and Care That Fuel the Journey

We meet complex physical, mental, and emotional health needs with immediate, radical dignity. Through coordinated care and wellness programming, we help parents build a strong foundation for lifelong well-being. By fostering a secure, specialized healing environment, our community is tailored to the unique strengths and needs of these households navigating recovery and reunification.

SUPPORT
Meeting Families Exactly Where They Are

A thriving community relies on trust, safety, and accountability. We support our residents with dedicated, 24/7 on-site professional staffing, comprehensive clinical wrap-around services, and individualized case management. To ensure community stability and success from day one, all arriving families must meet strict program requirements.

HOPE
The Doorway to Rebuilt Futures

We believe in celebrating the hard work of building a self-sufficient life. By providing validation, encouragement, and tangible anchors of hope, we empower families to walk the path of long-term healing together. Our structured program is designed to help parents dismantle the overlapping barriers of addiction, poverty, and housing insecurity so their families can thrive together in permanent homes.

An Unparalleled Record of Success

 

By partnering with mothers who are well on their way to achieving stability and providing them with 24/7 on-site support and intensive case management, our model delivers life-changing results.

 

Nationally, evidence shows that integrating stable housing with comprehensive residential services allows families to thrive—and our local program outcomes prove it. Well over 90% of the families who complete our transitional programs successfully maintain long-term recovery, build strong family relationships, and remain housed for the long haul.

Frequently Asked Questions

Who is eligible to live at 16 Williams Street, and how are families selected?

In conjunction with regional partners and pursuant to Massachusetts Department of Public Health (DPH) guidelines, we carefully review applications for housing placement. To be eligible, families must be experiencing homelessness and be headed by a parenting or expecting mother. To ensure community stability, mothers entering the program have generally completed a minimum of twelve months of structured residential behavioral health treatment prior to entry.

How is the property supervised and managed?

The property operates with professional staff on-site 24 hours a day, 7 days a week. This clinical and operational team typically includes a Program Director, clinicians, case managers, and housing specialists. Additionally, entry and exit are managed by site personnel through an access control security system.

What is the guest and visitor policy for the home?

To ensure safety and accountability, visitors are usually limited to external service providers and pre-vetted, thoroughly screened family members (such as grandparents). All guests must present a government-issued ID, sign in, and visits are typically limited to supervised intervals of approximately two hours. Non-resident spouses or unvetted partners are not permitted on-site.

How will Victory Programs manage property upkeep and pest control?

Victory Programs’ dedicated facilities department directly manages all ongoing property maintenance, waste removal, and landscaping. We are already taking proactive measures to elevate the property’s curb appeal, and we have initiated immediate pest-control and rodent-remediation protocols to ensure the site is continually maintained to the highest standards.

How long do families reside at 16 Williams Street, and what are their long-term goals?

This is a transitional housing program rather than a permanent residence. Families reside at the home on average for approximately 1.3 years. During this stay, mothers work intensively with our on-site case managers to secure stable, permanent housing, build financial literacy, transition children into local early development programs, and establish long-term independence.

Will this program impact street parking or increase traffic in our neighborhood?

No. Families residing in our transitional programs rarely own personal vehicles and rely primarily on public transit, meaning we anticipate no measurable impact on local street parking or traffic volume

How does Victory Programs handle emergencies or neighborhood concerns in real-time?

Accountability is a core pillar of our operations. Neighboring residents will be provided with a direct, 24/7 neighborhood liaison telephone number and email address. Because trained staff are on-site around the clock, any local inquiries, operational questions, or immediate concerns can usually be addressed and resolved by our on-duty program supervisor in real-time.

What has been the community impact of your existing, similar programs?

Our model has a long-standing, proven track record of being an excellent neighbor. In similar residential settings—such as our Portis Family Home in Jamaica Plain—our programs integrate seamlessly into the surrounding neighborhood. We take pride in maintaining beautiful, high-quality properties and active, collaborative relationships with local municipal leaders, schools, and civic associations. Historically, well over 90% of the families who complete our programs transition successfully into permanent, stable housing.

How will the housing units at 16 Williams Street be structured financially, and what income levels are targeted?

The property at 16 Williams Street is designated to serve as deed-restricted affordable housing for low-income populations. The proposed layout will feature 10 income-restricted bedrooms with shared common amenities. The program is structured to serve households with annual incomes up to 80% of the Area Median Income (AMI), with a primary focus on extremely low-income households earning less than 30% AMI.

What physical accessibility and modernization upgrades are being made to the historic building?

Grounded in trauma-informed design principles, Victory Programs is undertaking a comprehensive modernization of the property’s interior to maximize functionality, safety, and code compliance. This includes updates to the interior environment, emergency egresses, fire alarms, electrical, and mechanical systems. To ensure the property is fully welcoming and functional for all residents, Victory Programs will complete targeted upgrades to produce a fully accessible kitchen, laundry facilities, bathrooms, staff office, and first-floor bedrooms. Specifically, the proposed layout will consolidate existing spaces on the first floor to establish two fully ADA-accessible bedrooms.

How does this program serve Brookline and the Greater Boston community?

The program at 16 Williams Street is specifically designed to address local and regional needs. In close coordination with the state’s family housing networks, Victory Programs prioritizes families who have deep roots in Brookline, Boston, and our immediate surrounding municipalities. By focusing our intake on individuals already connected to the Greater Boston area, we ensure this property serves as a vital resource for our local community.

 

What permitting processes are required for this project, and how is Victory Programs coordinating with the Town of Brookline?

To ensure complete transparency and regulatory alignment, Victory Programs is working directly with town leaders and departments to navigate all local requirements. The project requires obtaining a Zoning variance for off-street parking minimum requirements and a Lodging House License from the Brookline Select Board. Throughout the entire design and development process, Victory Programs is engaging in active consultations with the Town of Brookline’s Planning, Building, Public Health, and other municipal departments.

How will Victory Programs manage exterior property spaces, noise, and designated smoking areas to respect the neighborhood?

Victory Programs is deeply invested in the vibrancy of the Brookline community and in being an excellent neighbor. To ensure complete peace of mind, Victory Programs has established rigorous policies governing the use of exterior space, designated smoking areas, neighborhood cleanliness, and noise. The property’s outdoor areas and landscaping will be professionally managed by Victory Programs’ dedicated facilities department, which directly oversees routine repairs, rodent control, environmental conditions, waste removal, and professional landscaping. All policies are strictly structured to contribute directly to the safety and quality of life of the surrounding neighborhood.

Are there volunteer opportunities available, and how can I get involved?

Yes! Volunteers play a vital role in building community across Victory Programs. To protect the privacy and safety of our residents as they navigate clinical recovery and family reunification, direct volunteer opportunities inside our family shelters and recovery residences are limited. However, you can make a massive impact through several structured tracks:
  • Host an In-Kind Drive: Organize your workplace, faith group, or civic association to collect essential household items or assemble Welcome Home Baskets.
  • Serve Meals: Help prepare and serve breakfast or lunch to members at our community health hub, the Boston Living Center (BLC) in Back Bay.
  • Share a Skill: Pitch a workshop or class for our clients, such as wellness, fitness, art, or job readiness.
  • Property Beautification: Partner with our facilities team to assist with outdoor garden and property maintenance.
To explore current openings or sign up, please email our team at volunteers@vpi.org.

How can I or my organization support the families and individuals served by Victory Programs?

The most impactful way to support our programs is through financial donations to Victory Programs, which fund our on-site 24/7 staffing, clinical care, and housing search services across our 20+ programs. You can also purchase essential supplies directly from our online registry wishlists—such as our Welcome Home Baskets, Summer, or Dignity lists—which ship items straight to our team. As we get closer to opening our doors, we will share and update specific ways you can directly help and support the 16 Williams Street community.